CHANGED YOUR MIND?
Sometimes an exchange or return is needed and we are here to help.
Better Baseball's Return Policy
Free & Easy 365-Day Returns on Unused Items
Proof of purchase from Better Baseball is required
No returns on Out-of-Wrapper or Used Items
No Cancellations or Returns on Engraved / Customized Items
* Better Baseball has the final decision in accepting a return or exchange.
HOW TO RETURN / EXCHANGE
STEP 1:
STEP 2:
SUBMIT A REQUEST
FAST & EASY
STEP 3:
RETURN ITEM(S)
GET A FREE RETURN LABEL
RETURNS FAQs
- Contact our returns department before returning any items at [email protected] or (800) 997-4233
- Oversized items, due to their size and weight, are excluded from the courtesy return label
- Please insure any returned merchandise, as we cannot be held responsible for lost packages
- Return Address: 132 Carruth Dr., Marietta, GA 30060
- Contact our returns department before returning any items at [email protected] or (800) 997-4233
- Team orders and Custom Screen / Netting orders are subject to a 15% restocking fee determined at our discretion
- Exceptions to this policy will be made if the item sent did not match the original item ordered (wrong size, color, model, etc.)
Please note that items which have been engraved or customised are non-returnable. Because each engraved item is custom-made to your specifications, we’re unable to accept returns or exchanges unless the product arrives defective or an error was made on our end. We appreciate your understanding.
HAVE QUESTIONS?
Our Experts are Happy to Help!
Whatever Conditions
Our bicycle are designed to keep you riding, in whatever conditions.
Day or night. Rain or sunshine. On road or mountain. Nothing can prevent you from riding.
